As a Hilton Gold. You’ll need to enroll in this benefit before you pay your bill. Or, earn 5X Membership Rewards points when you book with your Platinum Card. It took several weeks and multiple customer support conversations with Marriott/Amex to get my Marriott Gold status to appear. I’ve called 5 times trying to get it…Likewise, The Platinum Card from American Express includes Hilton Gold and Marriott Gold status for as long as you hold the card (enrollment required). And likely even more intriguing for Hilton loyalists is the Hilton Honors American Express Aspire Card. To resolve the problem, I called the customer service phone number on my Platinum Card. I did and my enrollment was rejected due to a slight variation in my name apparently when I inputted my Honors # (Amex account has my Jr. 1 Though the fee is paid once a year, the math works out to about $58 a month. Welcome offer: Earn 130,000 Hilton Honors bonus points after you spend $3,000 in purchases on the Hilton Honors Business card within the first three months of card membership. Get up to $100 in annual Saks credits. American Express International Currency Cards are serviced in English. According to TPG’s valuation, the 130,000 points are worth up to $780. CreditSecure®. The Platinum Card: Earn 125,000 Membership Rewards® points, plus earn 15x points at restaurants worldwide and when you Shop Small in the U. Right now, the public welcome offer on the Amex Platinum is 80,000 Membership Rewards points after you spend $8,000 on purchases on the Card in your first six months of card membership. The best American Express Platinum card travel benefits are its access to 1,200+ airport lounges worldwide, its annual airline credit, and complimentary Gold Status in the Hilton Honors and Marriott Bonvoy loyalty programs. Payment must be made in full with an American Express Card in the Platinum Card Member's or Centurion ® Member’s name. Activate your Amex Platinum benefits. Membership Rewards. Credit Cards (3) – only really use 2 of them planned to close 1 after. Supplementary Cards. Was told it would be investigated (2 weeks later have had a letter acknowledging the ‘complaint’ and that they’d get back to her) but during the initial conversation she was told she had the option to apply again 90 days later. I asked Amex and they said to check again. 4,500 plus applicable taxes) Card Type. There’s a couple of reasons, in particular, to give serious thought to status with Hilton right now: It’s really never been easier to earn Silver, Gold or even Diamond status with the chain. Lounge access (when upgraded to lounge level rooms) 5th night free. This single category of purchases would. Only U. I’m sorry for the denial. of 9% GST with effect from 1 Jan 2024) waived for the first year. S. Hilton Honors Silver Status1 Benefits. With bonus categories like U. Up to $500 per trip for delays above 6 hours. As a Platinum Card ® Member, you are eligible to enrol in complimentary Hilton Honors Elite Gold status 1. Consumer Platinum Card®. Enjoy exclusive benefits at any of Hilton’s 6,600+ properties worldwide, such as room upgrades, and an 80% Bonus on all Points earned. 2 cents). Chat with us. The Amex Platinum also offers an up-to-$200 statement credit when you book through Amex Fine Hotels + Resorts or The Hotel Collection. 50 spent including fuel and. N/A. Annual Fee Comparison. S. Enjoy complimentary in-room and lobby Standard Wi-Fi 8. The Amex Platinum Card is a classic offering and considered one of the best travel credit cards. 1. American Express International Inc. Card fee. Spend $1,000 or more at Waldorf Astoria, Conrad, or LXR properties at select locations around the globe, and you can get $200 back. S. I called Amex and they said wait 72 hrs. As a Platinum Card Member, you are eligible to enrol in complimentary Hilton Honors Gold status 1. Hilton Honors offers Silver, Gold, and Diamond members the option to rollover elite nights to the next year, so if you stay 70 nights, 60 will earn you Diamond this year, and 10. Effective Thursday, Aug. Yeah my Hilton enrollment was rejected, I had to contact customer. You can access the landing page of Hertz for Amex Platinum Members through the Benefits subsection of your Platinum card (the original link is no longer live). Discover the Perks That Come With Your Amex Platinum Card - Like Rental Car Benefits, Hotel Upgrades, Airport Lounge Access, Resy Dining Perks & More!People who can maximize the $240 in annual statement credits. You could always buy American Express® Premium Car Rental Protection for a flat rate of $12. S or Outside U. I explained my problem, and he asked for my Hilton Honors number, which he manually submitted for the status upgrade. Annual fee of $250 (rates &. As a Platinum Card ® Member, you are eligible to enrol in complimentary Hilton Honors Elite Gold status 1. airline. American Express Gift Cards. Plus, you get 5 points / $1 spent on flights and prepaid hotels booked through American Express Travel. I think my Gold card and maybe no-AF Hilton were regular mail. this happened to me, i chatted amex through the app and they said contact hilton. Perks. Since i read on here that you can apply for a CC and a charge card the same day and only get hit with 1 hard inquiry, so i took advantage of that. 3. An apparent glitch seems to be affecting enrollment for some members in a key perk offered as part of the card’s portfolio of benefits. I recently accepted the offer to upgrade to Delta Platinum for 30K points for $3K spending. I. if you total spend = 4 lacs per year on amex platinum, you get 8k regular points + 40k bonus MR points = 48k MR points and 10k Taj voucher. While the current welcome offer alone is worth $1,600 (based on TPG valuations) and the luxury perks —. Reward Earn Rate. Secondary. TPG currently values Flying Blue miles at 1. However, the ultimate amount of value you actually receive will depend on how many of these statement credit offers you will actually use. For example, if you paid $1,000 for the product, then the coverage limit is $1,000. Earn 3% Uber Cash on business rides with. By leveraging the three cards in the Amex trifecta, you can earn at least 2 points per dollar on all purchases up to $50,000 per year. How to use the Platinum Card from American Express. Take advantage of hotel perks with access to Amex Fine Hotels and Resorts as well as a $200 annual travel credit on all your travel purchases if you have the Platinum or Business Platinum. Spend $1,000+, Get $100 Back at Top Hilton Properties. Heads up to cardholders or those. Many rewards credit cards are actually part of rewards card "families," enabling you to downgrade from a higher-fee card to one with a lower or no annual fee. In the meantime, if you have additional questions or concerns. Enrollment is required. The Platinum Card has a $695 annual fee. Earn 5x on flights booked directly or through Amex Travel (up to $500,000 per calendar year) and hotels booked through Amex Travel and. 9. O novo benefício 2X Membership Rewards® points do The Platinum Card® agora dá a você dois pontos para cada dólar elegível. Please call us at 1-800-567-1083 if you'd like us to review our decision. That was July 26th. 7. 99% Variable. I called Amex and they said wait 72 hrs. Second Year onwards : Rs. ASHLEY KOSCIOLEK/THE POINTS GUY. The. Get up to $20 in statement credits each month when you use your Platinum Card ® for eligible purchases on Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times when you purchase directly from one or more of the providers. Automatic Hilton Honors Diamond status (enrollment required) $400 Hilton resort statement credit and $250 airline fee credit for incidental charges every year (enrollment required) One free night award each year. If you have the American Express Platinum Charge Card, you can quickly elevate yourself to Gold status in the Hilton Honors program: unlocking perks like free daily breakfast, space-available room upgrades and more, at hotels such as Hilton, Waldorf Astoria, Conrad and DoubleTree by Hilton. This is the way. American Express allows product changes, and there are many compelling reasons to request one. With the AMEX Platinum personal and small business cards you can earn 40,000 AMEX Membership Rewards points (50,000 AMEX Membership Rewards points with the American Express Mercedes-Benz Platinum) when you complete the. Annual Fee. 5th night free on Standard Room Rewards stays of 5 consecutive nights or more booked using Hilton Points if you hold any one of the 4 AMEX Hilton credit cards, any one of the AMEX Platinum cards or with a minimum of Hilton Silver Status. 356K subscribers in the amex community. Additional lounge visits are charged at £24. S. 5% of each transaction after conversion to U. Currently, you can earn 80,000 Membership Rewards points after spending $8,000 during your first six months of card membership. The Platinum Charge Card from Amex Singapore provides. There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus . I haven't seen my status upgraded to this day. 20) In other words, if I had been swiping the Amex Gold for those purchases, I would have taken home an additional $287. US Newcomers. 19, 2023, except for the Hilton Aspire’s new up to $400 in Hilton resort credit. S. The annual fee is $695. When it comes to VIP perks, the Amex Platinum comes with automatic Gold elite status at both Hilton and Marriott hotels (enrollment is required before using this benefit). The Platinum Card®Because you receive automatic Gold status when you get the Hilton Honors American Express Surpass® Card, you will earn 80% in bonus points on hotel stays and get free continental breakfast. Credit Karma score of 668/710. If the $450 annual fee incites sticker shock, know that for only $95. Link: Register for Hilton Gold Status. For instance, the Conrad Bora Bora, shown below, costs 95k per night. You need to enroll for the Saks benefit. Those apply to purchases made in-store or online with Saks. Hilton Honors Gold status usually requires that you stay 40 nights per calendar year, stay 20 times per calendar year or earn 75,000 Hilton Honors base points per calendar year. Benefits. Accept Amex Cards. That was July 26th. This was my big reason: Centurion Lounges no longer allow Platinum Cardholders to bring in two guests for free. Global Dining Credit. It's a lot easier and less risky for Chase to give you a credit line of $1,000 with the Chase FrDelta SkyMiles Platinum Medallion status. restaurants (up to 11 times)Hilton Honors Gold status offers you a world of privileges and benefits when you book direct with Hilton. call collect at 1 954 503 8868. Marriott said no, call Amex. Então aproveite para jantar e começar a acumular pontos que você pode resgatar para as suas próximas. Personal Cards. Platinum. Enjoy complimentary Continental Breakfast at select brands. Up to $300 Dining Credit per year. Discover more. 4. If you add Platinum Card authorized users to your card, they must call the number on the back of their card to enroll themselves in Priority Pass. One of the greatest ways the Amex Gold adds value is through its dining and Uber credits. Our Membership Rewards® points program just got tastier. 4/5. April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812. Supplier Diversity. As a Platinum Cardmember, you are invited to enroll in complimentary Marriott Bonvoy™ Gold Elite status and enjoy the following experiences: A complimentary upgrade to an enhanced room at check-in, if available: corner room, higher floor or better view. As a The Platinum Card®, Member, you are invited to enroll in complimentary Marriott Bonvoy™ Gold Elite status and enjoy the following experiences¹: •Receive a welcome gift of points upon arrival. 25 to $24. The more you stay, the more you earn - Earn 10,000 Bonus Points for every 10 nights you stay in a calendar year, starting at 40 nights. )To Register, you would need your Membership Number and Validation code/ Web Pin. ” Anyone ever have this happen? Advertisement Coins. Amex Platinum Annual Fee and Suite of Credits and Benefits. 5X Points on prepaid hotels booked via American Express Travel. "We are aware that some Card Members have had difficulty enrolling in this benefit and are working to resolve this issue," an American Express spokesperson told TPG, adding that members can call the number on the back of their card to enroll in Hilton Honors Gold. Mr. Offer - 2 & 4 are. And don’t forget the recent addition of the statement credit for the full cost of a Walmart+ monthly membership ($12. The Hilton Aspire card’s big welcome offer of 180,000 Hilton Honors points after spending $6,000 on purchases in the first six months of card membership. Amex says the my Hilton number was already submitted and it's in progress. 6% variable, including the annual fee. Hilton Honors Gold status upon enrollment; Marriott Bonvoy Gold Elite status upon enrollment; In addition to elite status with Hilton Honors or Marriott Bonvoy, the Amex Platinum card also offers special benefits with American Express Fine Hotels and Resorts that include: Room upgrades; Daily breakfast for 2 guestsby Dori Zinn. FICO® Score and Insights. Level 2: Mid-tier cards. O novo benefício 2X Membership Rewards® points do The Platinum Card® agora dá a você dois pontos para cada dólar elegível gasto em restaurantes* nos EUA. Conveniently, the Amex Platinum, Amex Business Platinum and Amex Green each come with up to $189 in Clear Plus statement credits each calendar year. Marriott Bonvoy Enrollment Rejected? I switched from the base Amex Platinum to an Amex Platinum Schwab card and dropped the old Plat. FHR/THC bookings are an exemption to the rule, but if its just a regular Amex Travel reservation you're not entitled to the Gold benefits and it won't earn hotel points/night. Please note, ICC cards are not offered to residents of the USA, Singapore, the European Union (UK exempt) and some other excluded countries. It costs $175 per year to add up to three additional cards to your Amex Platinum account. ago. basics. 80% bonus on base points. If you hit 100 nights then that gift is upgraded to Diamond. It should be instant. Enrollment is required for select Amex benefits. There’s a couple of reasons, in particular, to give serious thought to status with Hilton right now: It’s really never been easier to earn Silver, Gold or even Diamond status with the chain. Contacted both Hilton and Amex - Hilton sees nothing, not even a duplicate account under my email. Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727. Create your National Emerald account (if you don't already have one). Don’t worry, though, it’s an easy fix. Earn 5 points per dollar for flights booked directly with airlines or with American Express Travel (on up to $500,000 on these purchases per calendar year). O nosso programa de pontos Membership Rewards® ficou ainda mais saboroso. Status Match Page. Receive either a statement credit every 4 years after you apply for Global Entry ($100) or a statement credit every 4. BusinessConnect2740 • 1 mo. Take advantage of hotel perks with access to Amex Fine Hotels and Resorts as well as a $200 annual travel credit on all your travel purchases if you have the Platinum or Business Platinum. Delta SkyMiles ® Platinum American Express Card: Earn 50,000 bonus miles after you spend $3,000 in purchases on your new Card in your first 6 months. Meanwhile, applicants for the Amex Gold card can earn 60,000 bonus points after spending $6,000 on purchases in the first six months of card membership. Enrollment is required. i contacted hilton and they took forever to respond through email, so i chatted. Here are the Gold benefits (access Hilton’s page for elite benefits. American Express provides relief for those on active duty under the Servicemembers' Civil Relief Act (SCRA) and Military Lending Act (MLA). Credit Intel – Financial Education Center. Give your Honors # to support via the chat instead and they’ll get it fixed within 72 hours. Hilton and Marriott gold status. 38 votes, 20 comments. By leveraging the three cards in the Amex trifecta, you can earn at least 2 points per dollar on all purchases up to $50,000 per year. Then within 72 hours your account should automatically be updated with Hilton Honors Gold status. I kept checking my original accounts for weeks and never saw the status change. This is again 14. This is in addition to any taxes and fees you may be charged by the airline when redeeming your miles. What I learned: Certain application rules like Chase's infamous "5/24" rule are deeply ingrained in my mind. The Hilton Honors American Express Surpass® Card is well worth the card's $150 annual fee (see rates and fees) if you're a Hilton loyalist, as it offers valuable earnings rates and automatic Hilton Gold elite status. View All Credit Cards; Interested in Amex? See if You’re Pre-Qualified; Travel Credit Cards; Cash Back Credit Cards; No Annual Fee Credit Cards The Amex Platinum consistently has one of the most valuable welcome offers out there. According to TPG's monthly valuations, Amex Membership Rewards points are worth 2 cents each, making this bonus worth $1,600. All they needed was my Hilton Honors number. More Products & Services More Products & Services. Check-in, choose your room and order ahead prior to your stay with the Hilton Honors App Enjoy two complimentary bottles of water per stay 9 . • Check-in, choose your room and order ahead prior to your stay with the Hilton Honors App. Benefits for AmEx lounges include much more than Centurion Lounges. The current welcome offer on this card is quite lucrative. Offer Period: Offer - 1 is valid from 5 November 2023 till 10th January 2024. The Amex Platinum card’s digital entertainment credit of up to $20 per month is valid only for specific purchases and subscriptions. View All Business Credit Cards; Most Popular Business Credit Cards; Travel Business Credit Cards; No Annual Fee Business Credit Cards(Enrollment is required). Membership Rewards. The Platinum Card ® from American Express. Clean and Clean Again: Hilton has increased. ca/travel 5. I linked the Marriott already to claim the elite gold status but am unsure if booking through FHR would give any Marriott benefits. Enrollment required. While Gold status with Hilton and Marriott is complimentary if you have the Amex Platinum card, you do. For example, a $1,000 flight yields 5,000 Membership Rewards points — an estimated $100 value in return. Foreign Transaction Fee: 2. 99% - 29. no dependants. But. S. Personal Cards. The status says Enrolled on the Amex side. Had this happen with the Mariott enrollment, turns out whatever automated process on the Amex backend generated a completely different account number then what I submitted. Which Amex Platinum benefits are shared among cardholders? I will add that when I did this, Hilton rejected the enrollment due to the email "Already being in use with a Hilton account" which I thought was the point lol. 100% — 20x per $1. HILTON HONORS. Bank Altitude Reserve Visa Infinite. Business Charge Cards. Hilton Gold also grants club lounge access at many hotels around the world. Platinum Card® from American Express. Premium Car Rental Protection at $12. For its part, American Express won't say whether it is denying more offers, acknowledging only that welcome offers are specifically designed to attract new customers. Conveniently, the Amex Platinum, Amex Business Platinum and Amex Green each come with up to $189 in Clear Plus statement credits each calendar year. benefits are subject to availability at participating. I chatted Hilton support and they opened a case and told me 5-10 business days while they look into it. Offer available only to Platinum Card Members and is not transferable. • Receive every 5th night free on Standard Room Reward stays of 5 nights or more 4. 95 depending on location and coverage selected. From your online account, you can add an offer to a particular credit card, and then use that card to make the. Two returned payments, their radar is up watching for other problems. Variable APR: 19. Business Credit Cards. Log in. With this card, you earn 5X points per dollar spent on eligible airfare (on up to $500,000 per calendar year, after that 1X) and eligible hotel purchases, and 1X points per dollar on all other eligible purchases. Or, earn 5X Membership Rewards points when you book with your Platinum Card. That shouldn't come as much of a surprise, given that it's among the heaviest and most expensive of the publicly available premium credit cards. He said that Hilton is fast to process requests and that my Gold Status should. Same. Avis, and Hertz (upon enrollment) Complimentary Hilton Honors Gold. I just booked a trip for the first time using "amextrave. Redeem up to $750 worth of Travel with 100,000 Membership Rewards Bonus Points to spend on eligible flights, hotels, car hire with American Express Travel 1. & AMEX BCP 32. $550 annual fee. 4. FICO® Score and Insights. S. Amex Platinum cardholders receive automatic Hilton Honors Gold status upon enrollment, which offers perks like 80% bonus points, room upgrades,. The. Select benefits require enrollment. You get four more free visits for every year you keep the card. I paid for a group dinner at a restaurant that was around $6,000 on my cobalt, and expected 5x the points, but the category showed up as "other. High Bal Jan 2009 $116k on $146k limits 80% Util. The Gold’s annual fee is nowhere near that of the Platinum’s, which at $695 (see rates & fees) is the priciest card on offer to most Amex consumers. As a Platinum Card Member you are eligible to enrol in complimentary Hilton Honors Gold status. I enrolled around June 1 and have yet to see my Gold status. 49% variable. ago. Learn More >. Depending on your spending preferences, that can mean. Hilton Honors, the guest-loyalty program of Hilton’s 18 hotel brands, provides members with benefits and privileges that make their travel experience easier and more rewarding. If you are Silver or Gold Elite status, you need to book a room on an executive floor to get access to executive lounge bThe Hotel Collection from American Express. US Newcomers. The Platinum Travel Assistance services will be valid only during the time in which the American Express Platinum Card® account is active and in good standing. The status says Enrolled on the Amex side. ) through Amex Fine Hotels + Resorts, you earn both elite night credits and hotel points, unlike when you book through other online travel. As a Platinum Card ® Member, you are eligible to enrol in complimentary Hilton Honors Elite Gold status 1. Hilton Honors Gold status offers you a world of privileges and benefits 2 when you book direct with Hilton, including: Enjoy space-available room upgrades to preferred rooms at select brands. Same boat. 60,000. 9k & Cash Forward 7. Choose an airline that you fly the most on the Amex website, or choose a carrier that you can get a gift card with. Ideal for business trips, leisure stays, and family breaks, these premium hotels at prime locations around the world offer quality, comfort, convenience and real value for money. The Platinum Card ® from American Express Learn how to apply on our partner's secure site. The American Express Company, also known as Amex, offers financial services with a focus on credit cards. (Enrollment required. On August 17, 2023, American Express announced that the cost of adding an authorized user to the Amex Platinum is increasing from $175 to $195 ( Rates & Fees ). Hilton Honors Gold Status 1. Amex Platinum benefits overview. American Express offers many credit cards with airport lounge access. As a Platinum Card® Member, you are eligible to enrolll in complimentary Hilton Honors Gold status. thank you! You might want to look into Hilton Aspire card. As a Hilton Gold member, you'll have access to the following benefits: 80% elite status bonus: Receive an 80% bonus on the Hilton Honors base points you earn on stays. Remember, we are always a tweet away if you need us. Check-in and choose your room prior to your. Seems like almost all Amex cards are. Enjoy daily continental breakfast for you and up to one additional guest. Called Hilton no less than 5 times and got dead-end answers. Effective September 1, 2023, access to domestic “The Centurion® American Express Lounges” in Delhi and Mumbai on American Express Platinum Reserve Credit Card is being discontinued. 10,000 Bonus Points at 30 nights. The following is directly from Amex website: If your Card application was declined, we realize this may not have been the outcome you had hoped for. HILTON HONORS. Learn More. Amex Offers available on the card; Purchases with airlines (5X earnings). Get up to $20 in statement credits each month when you use your Platinum Card ® for eligible purchases on Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times when you purchase directly from one or more of the providers. A few weeks after my Hilton elite status dropped to Hilton Silver Elite Status, I went to my American Express Business Platinum Card and navigated to the Hilton Honors Gold Status Enrollment benefit. As a Platinum Card ® Member, you are eligible to enrol in complimentary Hilton Honors Elite Gold status 1. The Amex Platinum fetches a hefty $550 annual fee, while the Amex Gold Card is $250. 4,500 plus applicable taxes. S. Once the Card Member requests enrollment, American Express will share their enrollment information with Marriott International Inc. Keep in mind that we cannot guarantee we will change our decision. Members may need to contact customer service to activate Gold status with Hilton Honors. View All Business Credit Cards; Most Popular Business Credit Cards; Travel Business Credit Cards; No Annual Fee Business Credit Cards AmEx said I needed to contact Hilton to have my name changed on the account. stayingintheknow • 9 mo. 22 comments. ) 1-954-503-8868 (Collect call from outside the U. They will just create you a new one if you did not provide a current Hilton account at sign up. The American Express Platinum card Marriott benefit is quite valuable if you stay at Marriott properties more than a few times a year. The up to $120 per year dining credit is broken down into $10 monthly. N/A. ” Anyone ever have this happen? comments sorted by Best Top New Controversial Q&A Add a Comment When you book through American Express Travel, you’ll receive a suite of benefits with an average total value of $600* in perks, like daily breakfast for two, 4pm check-out, and more. Corporate Cards. For the fourth card on, you’ll be charged an additional $175 per year per card. com. *. Products & Services. The Platinum Card® from American Express packs a lot of punch into its metal shell. I also have the Hilton Surpass and the Delta Platinum. After running into this problem with my own account, I checked with Amex officials about the problem. Earn reward nights faster with an 80% Bonus on all Hilton Honors Base Points you earn. The Amex Platinum Card offers $100 in annual Saks credits. Please call us at 1-800-567-1083 if you'd like us to review our decision. 5%. A one-year Clear Plus membership typically costs $189. I did. Must first add offer to Card and then use same Card to redeem. This happened to me and Amex submitted a new request and within 48 hrs it was showing. Earn 1 Membership Rewards Point for every1 Rs. Então aproveite para jantar e começar a acumular pontos que você pode resgatar para as suas próximas. 95 a month, plus applicable taxes). Similarly, The Business Platinum Card® from American Express also offers complimentary Gold status with Hilton and Marriott**, and comes with a bonus of 120,000 Membership Rewards® points after. 44 based on TPG's most recent valuations) Amex Gold: 26,160 Amex points (worth $523. The representative APR on purchases is 31. American Express is currently offering an elevated welcome offer on the Hilton Honors Amex Card: You can earn 100,000 Hilton Honors bonus points after you spend $2,000 in purchases on the card within your first six months of card membership. Hilton Gold is one of the best mid-tier statuses. You can currently earn at least 80,000 Membership Rewards points after spending $8,000 in purchases in the first six months of card membership. Meanwhile, additional Platinum cardmembers and companion cardmembers can access Amex Offers and the Auto Purchasing Program. 1-800-801-6564 (Toll-free number from within the U. Refer A Friend. Small Business Cards. When I submitted for this benefit I simply got a message that said "enrollment rejected". Latest Forum Posts. i contacted hilton and they took forever to respond through email, so i chatted amex again and they fixed it ezpz 1 sarahn786 • 1 yr. So strange that Amex fixed it for you guys! AMEX Platinum declined. Booking through Amex Travel does not count as booking direct. As a Platinum Card ® Member, you are eligible to enrol in complimentary Hilton Honors Gold status 1.